FAQs

Please check our FAQs for any questions you may have about the event. If your question hasn’t been answered, please email info@oktoberfestuk.co.uk.

TICKET INFORMATION

  • Yes, you will need a ticket. We have different sessions and you will be required to have a valid ticket for each session should you wish to come to.

  • E-tickets will be sent to the mail address you used to purchase. If for whatever reason this has been lost/deleted/did not arrive then please email us for further assistance.

  • Ticket QR codes can be shown on mobile phones as long as the code is clear. If this is not possible please print your ticket and bring it with you to the event.

  • The last entry time is 2 hours after the venue doors open.

  • VIP table tickets include entry for up to 10 people* with a reserved 10ft round table for the best experience with all of your friends.

    We have a team of waiters/waitresses dressed for the occasion who will provide you with table service. You won't even have to step up to the bar!

    VIP tables are situated immediately in front of the stage giving you the best Oktoberfest experience you can get. You're so close you can almost touch the stage!

    *may vary due to location and size of venue

  • There will be no readmission for any customers. If you leave, you will not be allowed to return.

WHAT TO BRING?

  • We are an 18+ Event so you will require I.D. – We also have a challenge 25 policy so if you are lucky enough to look under 25 we will ask for I.D.

  • No alcoholic drinks will be permitted. There will be plenty of bars at the event.

  • Unfortunately no food will be permitted into the venue. For further information regarding Dietary requirements please email us!

  • Guide/Assistance dogs are permitted, but no other animals are allowed on site.

  • We encourage you all to dress up! Lederhosen is welcome!

  • The event will run as cashless. Card payments will only be accepted.

  • Chairs of any kind are not permitted. If you think you will need/want seating, please look at buying an unreserved seating ticket, or a VIP table.

OTHER

  • Please see the below list of prohibited items. All of the below items will be confiscated. Confiscated items will not be returned. Anyone that resists confiscation of disallowed items may be evicted.

    • Aerosols

    • Air Horns

    • Alcohol

    • Animals (other than registered guide or hearing dogs)

    • Any item which may reasonably be considered for use as a weapon

    • Audio Recorders

    • Cameras with detachable lens or recording equipment

    • Chinese or Sky Lanterns

    • Excessive amounts of food or cigarettes may be refused entry to the site

    • Fireworks

    • Flares

    • Garden furniture, deckchairs, fold up chairs or shooting sticks

    • Glass

    • Illegal substances

    • Knives

    • Large Umbrellas or Flag Poles

    • Legal Highs

    • Medications - unless in sealed, unbroken packaging

    • Megaphones

    • Nitrous Oxide

    • Open and sealed containers of liquid/water/soft drinks/food etc

    • Portable Laser Equipment or Pens

    • Smoke Canisters

    • Sound systems

    • Spray Cans

    • Un-authorised Professional Film or Video Equipment

    • Unofficial tabards or reflective jackets

  • We will have First Aid & Welfare services available on site. Please Visit the First Aid & Welfare on site with any healthcare issues during the event.

  • You can buy a 2 pint stein from the bar which you can keep after you leave! Alternatively you can buy a beer, 2 pint or 1 pint, in a regular plastic cup.

  • Yes, please contact info@oktoberfestuk.co.uk and we can discuss options.